Crystal Chen,
Crystal Chen,
Crystal Chen,
US-based Product / UXUI Designer,
Shipping strategy-driven end-to-end experiences for hospitality, travel, retail and cultural products.
US-based Product / UXUI Designer,
Shipping strategy-driven end-to-end experiences for hospitality, travel, retail and cultural products.
Product / UXUI Design
Strategy / Research
Artwork

Hospitality / E-Commerce / Retail
Curated shop experience helping vacation rental property manager seamlessly source hospitality supply.
Product, UXUI | 2026 - present
Desktop & Mobile
Coming Soon!!

Hospitality / Travel
End-to-end experience design of an online travel booking site with quality certainty.
Strategy, Product, UXUI | 2025 - present
Desktop & Mobile

B2B Inventory Management / Hospitality
B2B Inventory Management Tool redesign + feature integration
Product, UXUI | 2025 - present
Desktop

Gamified Operational Tool
Creating a gamified SaaS tool to turn hybrid work into a joyful adventure.
Strategy, Product, UXUI | SaaS Development | Workplace Industry | 2024
Desktop & MVP

Hospitality / Retail
Hospitality / Retail needs art! My Illustration, visual mechandising, Installation for different hospitality / retail brands.
Artwork | 2024 - present
Marketing Deliverables
Coming Soon!!

Workplace
Understand the post-pandemic workplace culture in the US.
Exploratory Research | Workplace Industry | 2023
Report
Product / UXUI Design
Strategy / Research
Artwork
Product / UXUI Design
Strategy / Research
Artwork
Who is…
Crystal Chen
?
An award-winning Product / UXUI Designer, specializing in designing strategy-driven end-to-end experiences for hospitality, retail, e-commerce, and cultural brands / products.
Born and raised with Design & Art, Crystal has a unique background spanning three layers of experience design within the hospitality & retail ecosystem. She knows the industry, knows design and has extensive experience building products and features from 0 to 1, empowering products with seamless end-to-end experiences that drive both user satisfaction and business growth. She also has strong illustration & visual skills brining additional marketing value to her clients and projects.
An award-winning Product / UXUI Designer, specializing in designing strategy-driven end-to-end experiences for hospitality, retail, e-commerce, and cultural brands / products.
Born and raised with Design & Art, Crystal has a unique background spanning three layers of experience design within the hospitality & retail ecosystem. She knows the industry, knows design and has extensive experience building products and features from 0 to 1, empowering products with seamless end-to-end experiences that drive both user satisfaction and business growth. She also has strong illustration & visual skills brining additional marketing value to her clients and projects.
© 2020 - 2025 by Crystal Chen, with 💗
© 2020 - 2025 by Crystal Chen, with 💗